RBK Nutraceuticals

Our Brands

Terms and Conditions



This page describes the terms and conditions governing the use of this website (hereinafter the “Site”).By visiting the Site you unconditionally undertake to comply with these terms and conditions. As terms and conditions may be amended at any time, without prior notice, we advise you to consult them regularly. References to the Site in these Terms of Use also include RBK’s social media services (including but not limited to our Facebook page(s) and Linkedin page) and their contents from time to time. By using the service, and/or by registering with us, you signify that you agree to these Terms of Use, including that you agree to transact with us electronically, that you consent to the information practices disclosed in our Privacy Policy, and that you consent to resolve in the State of New South Wales, Australia any dispute that you may have with us, our suppliers, or the Site. Please note that we offer the Site “AS IS” and without warranties.

1. Intellectual property
The Site belongs to and is operated by RBK Nutraceuticals Pty Ltd, (hereinafter “RBK”). The layout and each of the components, including trademarks, logos and domain names, appearing on the Site, are protected by current laws on intellectual property, and belong to RBK, or their use is the subject of an authorisation. No component of the Site may be copied, reproduced, altered, edited, downloaded, denatured, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written consent of RBK, except solely for use for press requirements conditional on compliance with intellectual property rights and any other property rights that are mentioned. Only copying for private use is authorised for your own personal, private, non-commercial use, on your personal computer. The following statement should appear on any authorised copy of all or part of the content of “© RBK Nutraceuticals. All rights reserved”. Any authorised use of items composing or shown on the Site must not be denatured, changed or altered in any way whatsoever. RBK reserve the right to take legal action against any breach of its intellectual property rights.

2. Applicable law
The Terms of Use are governed by and are to be construed in accordance with the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia. In the event that any provision of the Terms of Use is held to be invalid, illegal or unenforceable, that provision must to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions of the Terms of Use will remain in full force and effect. RBK makes no representation that the content of the Website complies with the laws of any country outside Australia. All rights not expressly granted herein are reserved.

3. Nature of information
The Site may offer opinions by experts consulted in a particular field in relation to the content of the Site or excerpts from scholarly or press articles. Any such information solely represents the opinion of the expert consulted or the publication and is not necessarily the opinion of RBK. Any such experts are not employees of RBK and do not receive any emoluments in exchange for RBK using their opinion. RBK is not responsible for the accuracy or completeness of any such information and opinions. Experts’ opinions reflect their own personal views and should never be interpreted as being the opinion or responsibility of RBK. The Site may also include information on health, physical condition, the medical field and medical treatments solely for human use. Said information is published on the Site for information purposes only and is no substitute for the advice of your physician or pharmacist. The information should not be used under any circumstances to make a medical diagnosis of an illness or physical problem, or for prescribing or using drugs presented on the Site. This Site may contain general information relating to various medical conditions and their treatment. The content on the Site is provided for general information and education purposes only and any opinions expressed are not those of, or endorsed by, the medical profession. It is not intended as medical or healthcare advice or to be a substitute for the advice of a healthcare professional. Always obtain the advice of a healthcare professional in respect of any medical conditions or concerns before starting a new treatment plan or proceeding on the basis of any information on the Site. The information contained throughout the Website is intended only for general information purposes in Australia. RBK does not and cannot provide medical advice to consumers or patients. Please contact your doctor or healthcare professional if you have any questions about your medical condition or its treatment.

4. Links to other sites
The Site may offer opinions by experts consulted in a particular field in relation to the content of the Site or excerpts from scholarly or press articles. Any such information solely represents the opinion of the expert consulted or the publication and is not necessarily the opinion of RBK. Any such experts are not employees of RBK and do not receive any emoluments in exchange for RBK using their opinion. RBK is not responsible for the accuracy or completeness of any such information and opinions. Experts’ opinions reflect their own personal views and should never be interpreted as being the opinion or responsibility of RBK. The Site may also include information on health, physical condition, the medical field and medical treatments solely for human use. Said information is published on the Site for information purposes only and is no substitute for the advice of your physician or pharmacist. The information should not be used under any circumstances to make a medical diagnosis of an illness or physical problem, or for prescribing or using drugs presented on the Site. This Site may contain general information relating to various medical conditions and their treatment. The content on the Site is provided for general information and education purposes only and any opinions expressed are not those of, or endorsed by, the medical profession. It is not intended as medical or healthcare advice or to be a substitute for the advice of a healthcare professional. Always obtain the advice of a healthcare professional in respect of any medical conditions or concerns before starting a new treatment plan or proceeding on the basis of any information on the Site. The information contained throughout the Website is intended only for general information purposes in Australia. RBK does not and cannot provide medical advice to consumers or patients. Please contact your doctor or healthcare professional if you have any questions about your medical condition or its treatment.

5. Personal information and other information
In accordance with local legislation “Privacy Act 1988 (Cth)”, you have the right to access, alter, rectify and delete personal data that concerns you. To do so, request as follows: RBK Nutraceuticals Pty Ltd, 46 Powers Road, Seven Hills NSW 2147 Australia The Site is not intended to receive confidential information from you. Consequently, and except for personal data mentioned above, any information, whatever its form - document, data, graphic, question, suggestion, concept, comment or other - that you send us via the Site, will not under any circumstances be deemed confidential. Consequently, the act of sending it to us alone gives us the right to use it, reproduce it, publish it, alter it or send it with a view to dealing with your request.

6. Limitations on liability
RBK strives to the best of its ability to ensure that information published on the Site is accurate and up-to-date. It reserves the right to correct content at any time, without prior notice. However, RBK cannot guarantee that the information available on the Site is accurate, correct, up-to-date or complete. Consequently, and except for property damage resulting from gross or intentional negligence by RBK, the latter declines any liability: for any inaccuracy, error or omission as regards information available on the Site; for any damage resulting from fraudulent intrusion by a third party resulting in an alteration of information or items made available on the Site and more broadly, for any property damage or consequential loss, for any reason, of any origin, nature or with any consequences whatsoever, even if RBK had been warned of the possibility of such damage or loss, caused (i) because of any access to the Site or because it was impossible to access it, (ii) because of the use of the Site, including any harm or virus that may infect your computer or any other property, and/or (iii) because of the credence given to any information coming directly or indirectly from the Site. The components of the Site or of any other site are provided “as is” without any guarantee of any kind, whether implicit or explicit. RBK does not offer any implicit or explicit guarantee, relative, without limitation, to their market value or suitability for any given purpose.

7. Availability of the website
You acknowledge (i) that it is technically impossible to provide the Site free from any defect and that RBK cannot undertake to do so; (ii) that defects may lead to the Site being temporarily unavailable; and that (iii) operation of the Site can be affected by events and/or matters that RBK does not control, such, for example, as means of transmission and communication between you and RBK and between the RBK and other networks. RBK and/or its suppliers may, at any time, alter or interrupt, temporarily or permanently, all or part of the Site to undertake maintenance and/or make improvements and/or changes to the Site. RBK is not responsible for any alteration, suspension or interruption of the Site.

8. Information on products
Information included and published on the Site may include direct or indirect references to products, programmes and services of RBK that are not announced or available in some countries or some regions or that may be supplied under a different name and may be subject to regulations and terms of use that differ depending on the country. Such references do not mean that RBK intends to sell those products, programmes or services in your country.

9. International users
This Site is checked, operated and updated by RBK at RBK Nutraceuticals, 46 Powers Road Seven Hills NSW 2147 Australia. It is exclusively intended for use in Australia/New Zealand/Oceania. RBK gives no guarantee that the details presented on this Site are also correct in places outside Australia/New Zealand/Oceania, and, in particular, that products and services will be available with the same appearance, in the same sizes or on the same conditions. Should you call up this Site from a place outside Australia/New Zealand/Oceania or download contents from such a place, please note that it is your own responsibility to ensure that you act in compliance with local legislation applicable in that place. Products mentioned on this website may come in different packaging, in different package sizes, or with different lettering or markings, depending on the country.

10. Photo/video credits
All images belong to RBK Nutraceuticals, or their use is the subject of an authorisation.

11. Indemnity
You agree to indemnify and keep indemnified RBK and its affiliated companies (those indemnified) in respect of any claim, liability, loss, damage, cost (including legal cost) or expense reasonably incurred which those indemnified may suffer or incur as a direct or indirect result of the violation of these Terms of Use by you.

12. Termination and cancellation
RBK reserves the right in its sole discretion to revise the content of, amend links from, or withdraw access to the Site, at any time without notice. Without limiting the operation of any other terms and conditions herein, RBK will not be held liable for loss or damage arising from the exercising of these rights. Any limitations on RBK’s liability and the indemnity you provide as above will survive such termination.

Privacy Policy



The Principles define personal information as information, or an opinion relating to an individual, which can be used to identify that individual, such as name, address, telephone number, email address, et cetera, and are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed. RBK recognises the importance of your privacy and understands that the security of your personal information is important to you. We are committed to protecting the personal information you provide to us. This privacy policy outlines how we generally manage your personal information and protect your privacy. This Privacy Policy (“Privacy Policy” or “Policy”) does not apply to online third party resources to which RBK’s website may be linked as RBK does not control the privacy practices of such resources. However, RBK will endeavour to link to online resources that are known to abide by the Principles.

1. Personal Data Collected
In addition to complying with privacy laws and requirements, the Company complies with applicable laws, relating to our products and services, when using personal information. We also collect information that may or may not include your personal information, through technology and tools that advise when a computer or device has visited or accessed our online content. RBK may collect various types of data from visitors to the RBK Website as described below.

Data you provide:

The following information is collected when you voluntarily provide it to us through our website. This information is generally required to contact you for business purposes:

• First name
• Last name
• Email address

RBK will only record your email address if you send us a message. Your e-mail address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent.

Data Collected from use of the RBK website:

RBK receives certain information and data from the computer or device you use when browsing through our page. Tools include services from search engines and other companies that help us to tailor our content, products and services to better suit consumers and customers. Search engines provide facilities to allow you to indicate your preferences in relation to the use of those tools in connection with computers and other devices controlled or used by you. Such information will only be used or disclosed for the purpose of better understanding users and identify how experience and interaction can be improved and will not be used or disclosed for any other purpose without your consent.

Cookies, log files, and pixel-tags (also called web beacons) are technologies that we may use to identify you as you move through the website. Your browser allows us to place some information (e.g. session based IDs and/or persistent cookies) on your computer’s hard drive that identifies the computer you are using. We may use cookies to personalise the website and to track your usage.

You can set your browser to determine whether your computer will accept cookies, your reject cookies, or notify you each time a cookie is sent to you. If your browser is set to reject cookies, the Website, which is cookie-enabled, will not recognise you when you return to the website, and some functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies.

2. Your personal information
Generally, we use your personal information for our activities and business, and in our efforts to expand and improve our business and as permitted by law. Examples include:

01. providing information about our products and services, including dealing with any enquiry or complaint; operating programmes and forums in different media in which you are able to share information, providing you with marketing communications, newsletters and alerts, surveys and invitations and offers for products including new products that may be of interest to you (and if we do so, we will provide you with a way to opt out);

02. to determine if you are eligible for certain products, services or programmes; for a business or professional relationship we may have with you;

03. if you apply for employment with us, to consider your application; to evaluate our products and services, and conduct consumer research;

04. to amend records to remove personal information;

05. to comply with obligations and any purpose as required by various Australian laws which may either expressly, or in effect, require us to collect your personal information. Such laws include the Commonwealth Taxation Administration Act, Income Tax Assessment Act and other taxation laws (for example, to comply with information requests issued by the Federal Commissioner of Taxation) and employment laws (for example the Fair Work Act);

06. and for other everyday business purposes that involve use of personal information.

The Company generally requires organisations outside RBK that handle or obtain personal information as service providers to RBK acknowledge the confidentiality of this information, undertake to respect the individual’s right to privacy and comply with the Principles and this Policy. In most cases, if you do not provide information about yourself which RBK has requested, RBK may not be able to provide you with the relevant service or information required.

3. Disclosure to third parties
The Company may disclose your personal information for the purposes listed above or as otherwise permitted by the Privacy Act to third parties, including the following:

01. related entities, affiliates and commercial partners, including parties with whom the Company has commercial arrangements;

02. service providers, such as parties contracted to send promotional and informational offers on behalf of RBK;

03. other persons needed to engage with staff, such as training or medical providers, insurers, next-of-kin, or referees;

04. and other persons or entities as permitted under the Privacy Act, such as insurers.

4. Overseas Disclosure
RBK is based and operates out of our Headquarters based in Australia. We do not disclose any personal information to overseas parties and take appropriate measures to ensure all information is protected.

5. Management and security
All data is held electronically on password protected systems. Personal information is only accessible by persons that require access to that information to carry out their duties. RBK has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.

6. Accessing and correcting information
You have a right to access the personal information that the Company holds at any time, subject to certain exemptions under the Privacy Act. The Company will take all reasonable steps to ensure that the personal information collected, used or disclosed is accurate, complete, up-to-date and relevant to our dealings and the nature of the relationship. If you would like to request access to personal information or to correct personal information, you can contact the Company in writing. The relevant contact details are provided below in the section: 10. Contacting us about privacy.

7. Data Retention
RBK retains your personal data as is necessary to comply with all legal requirements and regulatory obligations. As required by the Privacy Act, the Company will take reasonable steps to destroy or de-identify any personal information that is no longer required for a permitted purpose.

8. Privacy complaint
If you believe your personal information has not been treated consistently with this Privacy Policy or the Privacy Act, please contact the Company; the relevant contact details are provided below in the section “Contacting us about privacy”. The Company will investigate the privacy complaint and respond as soon as practicable. We endeavour to resolve all complaints that are found justified. If you are unsatisfied with the answer, a complaint may be filed with the Office of the Australian Information Commissioner as detailed on their website.

9. Changes to this policy
We regularly review and update our Privacy Statement. All updates to our privacy policy will be published on this page.

10. Contacting us about privacy
If you wish to contact us about the privacy-related matters described above or find out more information about the Company privacy practices, please use the contact details below:

info@rbk.com.au
RBK Nutraceuticals Pty Ltd
46 Powers Road
Seven Hills NSW 2147
Australia

Contact us

A46 Powers Road Seven Hills NSW 2147, Australia

T+61 2 9674 3544

F+61 2 9674 3733

Einfo@rbk.com.au

Privacy Policy



The Principles define personal information as information, or an opinion relating to an individual, which can be used to identify that individual, such as name, address, telephone number, email address, et cetera, and are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed. RBK recognises the importance of your privacy and understands that the security of your personal information is important to you. We are committed to protecting the personal information you provide to us. This privacy policy outlines how we generally manage your personal information and protect your privacy. This Privacy Policy (“Privacy Policy” or “Policy”) does not apply to online third party resources to which RBK’s website may be linked as RBK does not control the privacy practices of such resources. However, RBK will endeavour to link to online resources that are known to abide by the Principles.

1. Personal Data Collected
In addition to complying with privacy laws and requirements, the Company complies with applicable laws, relating to our products and services, when using personal information. We also collect information that may or may not include your personal information, through technology and tools that advise when a computer or device has visited or accessed our online content. RBK may collect various types of data from visitors to the RBK Website as described below.

Data you provide:

The following information is collected when you voluntarily provide it to us through our website. This information is generally required to contact you for business purposes:

• First name
• Last name
• Email address

RBK will only record your email address if you send us a message. Your e-mail address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent.

Data Collected from use of the RBK website:

RBK receives certain information and data from the computer or device you use when browsing through our page. Tools include services from search engines and other companies that help us to tailor our content, products and services to better suit consumers and customers. Search engines provide facilities to allow you to indicate your preferences in relation to the use of those tools in connection with computers and other devices controlled or used by you. Such information will only be used or disclosed for the purpose of better understanding users and identify how experience and interaction can be improved and will not be used or disclosed for any other purpose without your consent.

Cookies, log files, and pixel-tags (also called web beacons) are technologies that we may use to identify you as you move through the website. Your browser allows us to place some information (e.g. session based IDs and/or persistent cookies) on your computer’s hard drive that identifies the computer you are using. We may use cookies to personalise the website and to track your usage.

You can set your browser to determine whether your computer will accept cookies, your reject cookies, or notify you each time a cookie is sent to you. If your browser is set to reject cookies, the Website, which is cookie-enabled, will not recognise you when you return to the website, and some functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies.

2. Your personal information
Generally, we use your personal information for our activities and business, and in our efforts to expand and improve our business and as permitted by law. Examples include:

01. providing information about our products and services, including dealing with any enquiry or complaint; operating programmes and forums in different media in which you are able to share information, providing you with marketing communications, newsletters and alerts, surveys and invitations and offers for products including new products that may be of interest to you (and if we do so, we will provide you with a way to opt out);

02. to determine if you are eligible for certain products, services or programmes; for a business or professional relationship we may have with you;

03. if you apply for employment with us, to consider your application; to evaluate our products and services, and conduct consumer research;

04. to amend records to remove personal information;

05. to comply with obligations and any purpose as required by various Australian laws which may either expressly, or in effect, require us to collect your personal information. Such laws include the Commonwealth Taxation Administration Act, Income Tax Assessment Act and other taxation laws (for example, to comply with information requests issued by the Federal Commissioner of Taxation) and employment laws (for example the Fair Work Act);

06. and for other everyday business purposes that involve use of personal information.

The Company generally requires organisations outside RBK that handle or obtain personal information as service providers to RBK acknowledge the confidentiality of this information, undertake to respect the individual’s right to privacy and comply with the Principles and this Policy. In most cases, if you do not provide information about yourself which RBK has requested, RBK may not be able to provide you with the relevant service or information required.

3. Disclosure to third parties
The Company may disclose your personal information for the purposes listed above or as otherwise permitted by the Privacy Act to third parties, including the following:

01. related entities, affiliates and commercial partners, including parties with whom the Company has commercial arrangements;

02. service providers, such as parties contracted to send promotional and informational offers on behalf of RBK;

03. other persons needed to engage with staff, such as training or medical providers, insurers, next-of-kin, or referees;

04. and other persons or entities as permitted under the Privacy Act, such as insurers.

4. Overseas Disclosure
RBK is based and operates out of our Headquarters based in Australia. We do not disclose any personal information to overseas parties and take appropriate measures to ensure all information is protected.

5. Management and security
All data is held electronically on password protected systems. Personal information is only accessible by persons that require access to that information to carry out their duties. RBK has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.

6. Accessing and correcting information
You have a right to access the personal information that the Company holds at any time, subject to certain exemptions under the Privacy Act. The Company will take all reasonable steps to ensure that the personal information collected, used or disclosed is accurate, complete, up-to-date and relevant to our dealings and the nature of the relationship. If you would like to request access to personal information or to correct personal information, you can contact the Company in writing. The relevant contact details are provided below in the section: 10. Contacting us about privacy.

7. Data Retention
RBK retains your personal data as is necessary to comply with all legal requirements and regulatory obligations. As required by the Privacy Act, the Company will take reasonable steps to destroy or de-identify any personal information that is no longer required for a permitted purpose.

8. Privacy complaint
If you believe your personal information has not been treated consistently with this Privacy Policy or the Privacy Act, please contact the Company; the relevant contact details are provided below in the section “Contacting us about privacy”. The Company will investigate the privacy complaint and respond as soon as practicable. We endeavour to resolve all complaints that are found justified. If you are unsatisfied with the answer, a complaint may be filed with the Office of the Australian Information Commissioner as detailed on their website.

9. Changes to this policy
We regularly review and update our Privacy Statement. All updates to our privacy policy will be published on this page.

10. Contacting us about privacy
If you wish to contact us about the privacy-related matters described above or find out more information about the Company privacy practices, please use the contact details below:

info@rbk.com.au
RBK Nutraceuticals Pty Ltd
46 Powers Road
Seven Hills NSW 2147
Australia